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What You Agree to When You Use bet92

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from deposits via JazzCash, Easypaisa, and Raast to how we handle disputes.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit termsWithdrawal conditionsAccount suspension policyGoverning jurisdiction
bet92 What You Agree to When You Use bet92
HOW WE APPLY POLICY

Security, Data and Account Integrity

We handle your account data according to the commitments set out in these terms and our privacy policy. Account security, wallet verification, and the process for requesting changes to your account details are all governed by the rules below.

Account Security

Your account is protected by OTP-based login verification. If you suspect unauthorised access, contact support immediately to trigger an account review and temporary hold.

Data Retention

We retain your account data for the period required under applicable law. You may request a summary of held data by submitting a written request through the contact form.

Wallet Verification

Before any withdrawal is processed — whether to JazzCash, Easypaisa, or Raast — your wallet details are matched against the name on your registered account to prevent misdirected payments.

Requesting Changes

To update registered details such as your linked mobile wallet or contact number, raise a request via live chat or email. Changes take effect after identity verification is completed.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you need to raise a dispute about an account action taken under them, our support team can walk you through the relevant clause. Reach us through live chat inside your account, by email, or via our contact form — and reference your account ID so we can pull up your specific case without delay.

Team online

Live Chat

Open live chat from inside your account dashboard for the fastest response on terms queries, account holds, or transaction disputes.

Email Support

Send a detailed message to our support address. Include your account ID and the specific clause or transaction you want reviewed.

Contact Form

Use the contact form under your account settings to log a formal query. We track every submission and respond in writing.

Frequently Asked Questions About Our Terms

These are the questions we hear most often about how our terms apply to real account situations — from deposits to disputes to account closures.

Yes. All transactions — including JazzCash deposits, Easypaisa transfers, and Raast payments — are covered by these terms. The deposit conditions in your account wallet section apply at the moment you initiate a transfer.

We publish any update to the terms on this page before it takes effect. Continuing to use your account after the update date means you accept the revised version. We recommend checking this page periodically.

Depending on the nature of the breach, we may suspend your account pending review, restrict withdrawals, or close the account permanently. You will be notified via your registered contact details in each case.

No. These terms permit only one account per person. Duplicate accounts are identified during wallet verification and will be merged or closed, with balances handled according to the account review outcome.

Log a dispute through live chat or the contact form in your account settings. Reference the relevant transaction ID and the clause you believe applies. We respond in writing to every formal submission.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using this platform complies with the laws applicable to your location before opening an account.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.